Free for UK estate agents
The valuation booking playbook.
Win the instruction before you knock on the door. Nine steps from the first call to the doorstep, with the script and the messages.
- Nine steps from the booking call to the doorstep
- A booking call script, including enquiries that came in online
- The text, email, video and letter that confirm it
- What to check before you go
Why this one
The first impression is the phone call.
Most booking calls go the same way: name, address, how many bedrooms, Tuesday at ten. The vendor's had that call already this week. So when you turn up, you're level with everyone else, and all that's left to compare is the fee and the number.
Make the call count.
Have a conversation, not a form. Find out why they bought it, what they'll miss and who else they're seeing, and show them you know their road.
Then confirm it three ways.
A text within the hour, an email with what's sold nearby and a short video from the valuer, then a letter through the door, by hand, the day before.
What's inside
Nine steps. One script.
- The nine stepsFrom the first ring to the doorstep.
- The scriptFor calls they make, and online enquiries you ring back.
- The messagesText, email, video and letter, ready to fill in.
- Before you goWhat to check so you walk in knowing more than the others.
Who it's from
27 years in the game. 15 on the front line, 12 helping agents grow.
“If I was to highlight one person that someone needed to learn from to progress the industry, I'd probably say Chris Kyriacou is the one that I would go for.”